Recreation Refund / Credit Policy
When you register for one of our programs, we depend on your participation to make it successful. We plan for staff and supplies based on registration numbers.
Refunds will be made only if:
- A program is canceled by the Department
- The Department makes changes that prohibit your attendance
- There is an unforeseen medical problem confirmed by a doctor’s note
- The school calendar changes prohibiting attendance
Withdrawal requests from a program will be honored if the participant can be replaced by a wait list participant. In this situation, you have a choice. You may opt to have a credit issued to your account which may be used by any family member at a future date or you may receive a refund less a $10 administration fee. Sufficient notice is needed before the start of the session/program.
|Department cancels program||Full Amount||Full Amount|
|Dept. changes prohibit your attendance||Full Amount||Full Amount|
|Medical problem confirmed by doctor’s note||Full Amount/prorated||Full Amount/prorated|
|Withdrawal Request/replaced by wait list||Full Amount less $10 fee||Full Amount|
|School calendar change||Full Amount less $10 fee||Full Amount|
|Transfer from one program to another program. Transfer is done in office.||N/A||Allowed only if initial program has enough participants less $10 fee|
Posted April 6, 2016