Animal Control

Animal Control

Norfolk Massachusetts Animal Control and Shelter

The animal control department is here for the residents to help them with issues relative to public safety, laws, wildlife concerns, disease issues and a multitude of other scenarios. We work with local, state and federal officials to find resolutions for many different incidents that arise in our town.   We handle everything from loose or lost domestic animals, nuisance and dangerous animals, animal bites and quarantines, sick – injured- and orphaned wildlife (where state law allows), neighbor disputes, cruelty –neglect-and hoarding incidents, and all around general animal welfare whether domestic , livestock or wild.

Your animal control officer is Hilary Cohen who has held the position for over twenty five years. Hilary has been certified through Animal Control Officers Association of MA animal control academy, has attended and graduated from South Suburban Police Institute’s reserve police officer academy, has held seats or memberships in State of MA Animal Response Team, Governor Baker’s Animal Cruelty Task Force, and the board of directors of Animal Control Officers Association of Massachusetts.

Your animal inspector is Susan Thibedeau. Susan is retired from a lengthy career as an animal control officer and she currently works for Norfolk issuing animal quarantines and our annual head count and conditions of properties that own livestock commonly called the “barn book”.

Our normal hours of operation are Monday through Friday from 8AM – 4PM but we respond to emergency operations 24 hours a day.  If you have an emergency after normal business hours, holidays or weekends please contact Norfolk Police dispatch at (508) 528 3232 option #2 to speak with a dispatcher and animal control will be paged.  

Norfolk has approximately 2,100 dogs in our jurisdiction and a plethora of wildlife from black bear & moose evidence, coyote, fox, fisher, raccoon, snake, large birds, turtle, groundhog, and deer.

We are here to help answer your concerns and questions all things animal related.