Water Division

Mandatory Outside Water Use Restriction


The Water Division is responsible for operation and maintenance of the Town owned water system, and delivery of potable water to its customers. The system consists of 646 Hydrants, 74 miles of water main, 2,800 services, two supply wells (with a third well coming on line in the fall of 2021) and two one million-gallon storage tanks. The employees of the water division along with its water operations consultant White Water maintains the Town’s wells, pumping stations and storage tanks to meet State and Federal standards.

The department continually monitors water quality, performs customer water service line inspections, performs required backflow testing, and maintains water meters/transmitters.

We encourage public interest and participation in our community’s decisions affecting drinking water.  

Things to Know

Water bills are collected at the Treasurer / Collector's Office

The Norfolk Water Division is on call 24 hours a day. In case of emergency call the Norfolk Police Department at 508-528-3206.