Things to Know

  • Payments must be in the office on or before the due dates to avoid additional fees and interest.  A postmark is NOT proof of a timely payment so please allow ample time for USPS delivery whether you mail directly to this office or to our Lockbox using the envelope enclosed with your bills.  Other options for payments are online, drop off in the secured drop-box at the parking lot entrance or in person at our counter during business hours.  
  • The mail system is beyond the control of the Town; taxpayers must seek a bill if they have not received one.
  • Excise payments in the 1st billing cycle are due 30 days from the issue date and not on the 30th of the month. Contact the Assessors office at (508)528-1120 if you feel your balance owed is incorrect, or if you believe you are eligible for an abatement.  Partial payments are NOT accepted for Motor Vehicle Excise.
  • Real estate tax bills are mailed out twice a year with two remittance slips. The first property tax bill, which is the preliminary bill, is mailed at the end of June and is for the first and second quarter taxes. Preliminary bills are calculated by using half of the previous year's total tax bill. The second property tax bill, which is the actual tax bill calculated at the new tax rate, is mailed at the end of December and is for the third and fourth quarters.
  • The Town of Norfolk Real Estate and Personal Property taxes are on a quarterly due date cycle;
    • 1st quarter payment is due August 1st *
    • 2nd quarter is due November 1st *
    • 3rd quarter is due February 1st *
    • 4th quarter is due May 1st.*

*If the due date falls on a weekend or holiday, the due date would be the next business day.

  • Personal Property Tax Bills are also on the quarterly due date cycle except for those accounts with a total of $100.00 or less on the preliminary tax bill and a total of $100.00 or less on the actual tax bills. The accounts have one preliminary bill due 8/1 and then the actual tax bill is due on 2/1.
  • Partial payments are accepted ONLY for Real Estate, Personal Property & Water.
  • Town of Norfolk Payment Acceptance Policy: post-dated checks are not accepted; a $25.00 return check fee will be imposed on each individual item; checks returned for insufficient funds, or any other reason, will not be re-deposited; replacement funds on returned checks are accepted in cash, money order, or bank check only; a check will not be accepted that can not immediately be presented for payment at our bank.
  • Third Party checks are not accepted.
  • Accounts that remain delinquent will be assigned to the Town of Norfolk's Deputy Tax Collector, John Y. Brady.  The Deputy Collector can reached at (800)559-9211 or johnybrady.com